FAQs

1. How does the subscription work?

Once you sign up, you’ll get access to submit design, branding, or content requests based on your package. We’ll handle everything on a monthly retainer, no contracts, cancel anytime.

2. How many requests can I submit per month?


It depends on your plan! Essentials covers up to 8 requests/month, Growth covers up to 10, and Elite offers unlimited requests (with up to 2 active tasks at once).

3. What’s considered a “request”?


A request is one design project, like a flyer, social media graphic, logo, or Product Shoot. Complex tasks (e.g., multi-page pitch deck) may be broken into multiple requests based on scope.

4. How fast is your turnaround time?

48 hour Turnaround time for all packages Elite Members have priority tasks in the project queue.

9. Do you offer motion graphics or video editing?

Motion graphics and UGC-style videos are included in the Elite plan. If you’re on Essentials or Growth, Ask how you can add them as a custom add-on!